Montreal’s Managed IT Services & Cybersecurity Company

There are many. Managed Services at Quesys provide you with on-demand access to a complete multidisciplinary team of IT experts that would otherwise be complicated and prohibitively costly to maintain. We provide 24/7/365 proactive monitoring, maintenance and support so that you benefit from the highest level of stability and security. You can also rapidly scale up or down and pay only for what you need. We ensure full system documentation and disaster planning, while eliminating the risks associated with key person dependency.

Our founding partners each have over 25 years of experience serving Montreal customers. They provide strategic IT consulting at no cost to our managed clients. Lastly, we can coordinate all your 3rd party providers and centralized IT management so you can focus on your core business. Learn more.

The answer is YES in almost all cases. IT security is highly specialized field and Managed Services allow you to benefit from a complete security team that would not otherwise be accessible nor affordable. Our security team make it their life’s work to constantly monitor threats and best practices so that you remain secure. Learn more.

Yes, this is referred to as Co-Managed Services. We provide on-demand consulting, project management, and support services to complement your existing IT team. Learn more.

Each Quesys customer has access not just to our dedicated helpdesk, but also to one of our three managing partners who will lead and oversee your IT setup, management, and maintenance. The partner will work closely with you to manage your IT needs, to understand your unique requirements, and ensure fast responses and easy communication. Beyond this you will be given support access by phone and email to our full team of specialists who are available 24/7 to manage any technical concerns or emergencies. Whether you need IT planning, general support, or immediate assistance, Quesys Montreal provides seamless Managed Security and Managed IT Services, so you can focus on what matters most to your organization.

Yes, we offer both remote and onsite support services as needed. Our onsite services are primarily in the greater Montreal region, as well as parts of Toronto and New York. 

Yes, our Managed Services includes 24/7/365 services to meet all your monitoring and support needs, and constantly monitor your systems to ensure prompt problem resolution. 

Our team is certified and highly experienced in the solutions we deploy and support including Microsoft, Dell, VMware, VEEAM, Fortinet, Cisco, Ubiquiti, Ruckus, and many others.

Onboarding with Quesys is a smooth and efficient process designed to integrate our Managed Services into your organization seamlessly. From the moment you come on board, our team works with you to understand your needs and create a tailored Managed IT strategy. The process includes assessments of your existing systems, implementation of new technologies, and user training, all focused on minimizing downtime and ensuring a smooth transition. Typically, onboarding takes one to four weeks, depending on the size and complexity of your organization. Our goal is to ensure that your IT infrastructure is secure, optimized, and fully aligned with your business objectives through our Managed IT and Security services.

Quesys has long standing partnerships and is authorized with all the major IT vendors, including Microsoft, Dell, HP, Lenovo, Fortinet, VMware, Unifi, Ruckus, etc…

We protect your data through a multi-layered approach that combines Managed Security and Managed IT solutions. This includes the implementation of firewalls, intrusion detection systems, and endpoint protection to shield your organization from external threats like hackers and provide comprehensive data backup solutions—including both immutable cloud-based and on-site backups — to ensure that your data is safe from hackers and hardware failures. In addition, our continuous monitoring and proactive threat management ensures that your organization remains secure and that your critical data is always protected. This multi-layered, expert-level protection is what makes Managed Services so effective in providing powerful system, data, and business security.

We offer customized response time agreements based on your needs. We have a dedicated helpdesk and technicians ready to serve you, and most issues can quickly be resolved remotely. We also have technician on the road when onsite service is required. We even offer IT staffing services for clients that require part-time or full-time onsite support.

Yes. We have not one but three levels of insurance: general liability, professional liability / errors and omissions, and cyber liability.

We employ a multi-layered approach comprised of industry best practices and tools, along with proactive monitoring and maintenance, as well as staff training and testing. We back all of this up with a no-cost recovery warranty for our fully managed security clients. Learn more by visiting our Managed Security page.

Contact us for a free consultation. A senior team members will be happy to discuss your needs in detail and any questions you have. The quotation process is based both on a preliminary assessment and an inventory of key IT infrastructure. Most quotes can be completed within a few days.

Absolutely. We are happy to provide references from our satisfied clients who currently benefit from our Managed IT, Managed Security, and Managed Cloud Services. These organizations span various industries and business sectors throughout Montreal and beyond. Our clients can speak to our effectiveness in managing their IT infrastructure and support, as well as data security. We are proud of the strong relationships we have built with our clients and are confident they will show you the value of partnering with us for reliable Managed IT Services and IT Security.

Yes. We provide a thorough IT audit as part of our comprehensive Managed IT Services. This audit process covers over 200 critical points across your infrastructure, helping us identify vulnerabilities, inefficiencies, and potential risks. This in-depth review ensures that every aspect of your IT environment – from performance and cost-effectiveness, to reliability and security – is optimized. After the audit, we provide clear and actionable recommendations to improve your IT system’s efficiency and security. We then devise a plan to implement these improvements.

Yes, this is an important part of what we do. We don’t just manage part of your IT, we can manage your systems entirely, including your software licenses, ensuring that everything stays compliant and up-to-date. And we manage relationships with other 3^rd party vendors to ensure end-to-end system effectiveness and security. We are well known within the Montreal region by many of the other tech companies for our cooperative leadership. The other major benefit to you and your team is that it saves the headaches and coordination time to communicate with multiple providers. Whether you need help optimizing licenses or ensuring your website’s uptime and security, our Managed Services provide comprehensive support to keep everything running seamlessly.

We offer flexible pricing tailored to your needs, ensuring that you receive the best value for your investment in Managed IT Services and Managed IT Security. We realize that every organization is unique, so we work with you to create a customized solution that meets both your financial and technical requirements. Our complete approach to Managing your IT and IT Security also saves our clients’ money by offering internal support, and by preventing costly downtime and IT disruptions, ultimately saving you money in the long run. The return on investment and peace of mind are what makes Managed Services the way companies are managing their IT today.